Privacy Policy
Introduction
At dunsea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our e - commerce website, purchase our products, or interact with us.
Information We Collect
Personal Information
We collect information that can identify you, such as your name, email address, shipping and billing addresses, phone number, and payment information when you place an order, create an account, or contact our customer service.
Non - Personal Information
We also collect non - personal information, including your IP address, browser type, device information, pages you visit on our site, and your shopping behavior. This data helps us improve our website, analyze trends, and provide a better user experience.
How We Use Your Information
Order Fulfillment: We use your personal information to process and deliver your orders, manage returns, and provide customer support.
Communication: We may send you order confirmations, shipping updates, and promotional emails if you have consented to receive marketing communications. You can unsubscribe from these emails at any time.
Improvement: Non - personal information is used to analyze website performance, optimize our services, and understand customer preferences.
Information Sharing
Service Providers
We may share your personal information with trusted third - party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing platforms. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
Legal Requirements
We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or to protect our rights, property, or the safety of our customers.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Choices
You can access, update, or delete your personal information by logging into your account on our website or contacting our customer service. You also have the right to opt - out of marketing communications at any time.
Cookies and Similar Technologies
We use cookies, web beacons, and other similar technologies to enhance your browsing experience, analyze website usage, and deliver personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on our website, and the "Last Updated" date will be modified. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected].
By using our website or services, you consent to the terms of this Privacy Policy.
Have questions? Need help?
Email: [email protected]
Phone: +1 (941) 210-8092
Address: 614 N Jefferson Ave #27, Sarasota, FL 34237, USA
Customer Service Hours:9:00 AM - 6:00 PM (EST), Monday - Friday; Closed on Saturdays and Sundays.
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